Why Greater Montana GMAC Real Estate
94% Customer Satisfaction
To succeed in
real estate:
You must deliver
the highest level of customer service.
I know that you provide
a very high level of customer service to your clients. What would
you do if you customers could put their satisfaction in writing?
How would you use this information? Greater Montana GMAC Real Estate
Premier Service brokers and sales associates have made a commitment to
take their practice of real estate to the highest level of customer satisfaction
and accountability, and because of a survey that is sent to all of their
customers, they can prove this and show their customer service results
to all their prospective customers! This has resulted in a remarkable
industry leading 94% national customer satisfaction rating!
Are your being
recognized for the level of service you provide to your customers?
GMAC Real Estate PREMIER SERVICE
To succeed in Real
Estate:
You must differentiate
yourself from your competition.
Do you think that
most consumers have a hard time differentiating between real estate agents
and the companies they work for? In fact, to most consumers, real estate
agents are “all the same”.
Through our Premier
Service process, Greater Montana GMAC Real Estate is changing the face
of the real estate industry. What’s Premier Service? Premier Service
is what differentiates our Sales Associates from others. It’s a
process of:
·
Listening to our customer’s
needs
·
Establishing clear expectations
and committing to those expectations in writing
·
Performing on those expectations
·
Measuring and evaluating
our performance after the transaction
You know what’s happened
since we introduced Premier Service? Our Sale’s Associates are winning
more listings, earning larger commissions, delivering more satisfying
service experiences while growing their repeat and referral business!
How do you
differentiate yourself from the competition?
Education and Training
To succeed in Real
Estate:
You must commit
to your continued education
The business of real
estate changes constantly. The GMAC Real Estate Learning Institute
helps its Sales Associates to stay ahead of the changes by offering the
most current industry information addressing today’s most pressing real
estate issues and trends. Available offers include a wide-range
of live classroom settings, GMAC Real Estate’s On-Line University, PlaceWare
On-Line, and Educational Alliances, all taught by top-notch educators.
Are you getting
the education and training you need to keep up with the changes in the
real estate industry?
Marketing Systems
To succeed in Real
Estate:
You must present
a professional image
Presenting a professional
image is made easier with the right marketing tools. GMAC Real Estate
Seller Presentations, Buyer Presentations, Personal Promotion, Prospecting,
Farming and Elegant Homes materials are all beautifully designed and created
to help Sales Associates develop confidence in their abilities to connect
with people in a consistently positive and professional manner.
Are your marketing
tools presenting a consistent and professional image?
Home Services
To succeed in Real
Estate:
You must anticipate
your customer’s needs and wants.
Have you heard the
results of consumer research when asked what they expect and want from
their real estate transaction? Customers have said that they want
help throughout the buying and selling process. They want suggestions
on other real estate related services suck as mortgage, title, insurance
and inspections. As a part of Greater Montana GMAC Real Estate Home
Services, GMAC real estate provides on-stop shopping through a full range
of home services to real estate brokers, sales associates and consumers.
Are you adding
value to your real estate transactions by providing one-stop shopping
to your customers?
Elegant Homes
To succeed in Real
Estate:
You must provide
unique homes with unique marketing
Do you have occasion
to market luxury properties? Do you wish you had tools to compete
for luxury properties?
The GMAC Real Estate
Elegant Homes Marketing System provides a comprehensive upscale marketing
program for luxury GMAC real estate listings. In addition to outstanding
listing presentation components, Elegant Homes includes advertising in
upscale publications and unparalleled exposure on a series of web sites
with enhanced property high lights such as virtual tours, multiple photos
and detailed text. The system helps our GMAC Real Estate Sale’s
Associates establish luxury marketing points of difference and positions
the sales professional as an expert facilitator, trusted advisor and skilled
negotiator of luxury real estate.
Do you have a
marketing program that differentiates you from your competition and helps
you win luxury listings?
Home Rewards
To succeed in Real
Estate:
You must provide
added value for your customer
The best way to improve
customer experience service is to offer services that provide added value
for the commissions paid. HomeRewards is a proven GMAC Real Estate
program designed to provide additional value as well as save the customer
time, money and stress during the home buying or selling experience.
HomeRewards helps you deliver on the personal pledge and service commitment
that you make to your customers and clients—and helps you secure more
listings!
Does your current
company have a program that provides national and local offers and services
for you to pass along to your buyers and sellers?
GMAC Real Estate Partners in
Marketing
To succeed in Real
Estate:
You must maintain
your competitive edge
To maintain your
competitive edge, your business requires the use of direct mail and personal
promotion tools, the latest technology products, high-quality signage,
and many other supporting items. As a company dedicated to Premier
Service, Greater Montana GMAC Real Estate provides its Sales Associates
with a network of well-respected, national and local vendors, easily found
in one convenient location on gmacmemebers.com offering significant discounts
to the GMAC Real Estate family.
Do you have the
resources of national and local vendors to help you maintain your competitive
edge?
Technology
To succeed in Real
Estate:
You must stay
one step ahead of your customers
Did you know that
the average age of today’s real estate customer is 37? They begin
their home search on the internet, their preferred method of communication
is e-mail and they want listing information available to them at a moment’s
notice.
Greater Montana GMAC
Real Estate provides Sales Associates with the latest technology and training;
internet, intranet, personal web pages, information on the hardware, software
and all the communication tools they need to stay one step ahead while
meeting their customers’ needs.
Do you have access
to the technology and training that will keep you one step ahead of your
customers?
GMAC Real Estate ConnectionsPlus.
To succeed in Real
Estate:
You must take
advantage of all your referral opportunities
How much commission
dollars did you earn in the last 12 months? Probably not as much as you
should have!
ConnectionsPlus enhances
the typical broker-to-broker referral program because it promotes referrals
as an integral part of Premier Service, focusing on the consumer’s needs.
The ConnectionsPlus promotional tools help GMAC Real Estate Sales Associates
inform their current and past customers, sphere of influence, local and
distant relatives and friends of the full value only they and GMAC Real
Estate’s 1300 nationwide locations can provide—while increasing their
earning opportunities.
Do you have the
tools that enable you to take advantage of all your referral opportunities?
GM Relationship
To succeed in Real
Estate:
You must affiliate
with a company that offers opportunities to increase your customer base.
There’s no better
way for our Greater Montana GMAC Real Estate Sales Associates to build
their customer base than through the opportunities offered them because
of the GM Relationship. Whether they build their customer list one
at a time through referrals from Family First or Great Moves, through
eligible customers they register for GM Family programs, or by developing
relationships with the local GM site supplier that result in many referrals,
the power lies within the GM relationship!
Does your current
company offer the type of opportunities that a GM relationship can provide?
GMAC Real Estate Vehicle Purchase Program
To succeed in Real
Estate:
You must look
successful
Did you know that
Greater Montana GMAC Real Estate Sales Associates can enjoy discounts
when purchasing or leasing a new GM vehicle through its GM Supplier Car
Discount Program? Wouldn’t a new GM car look good on you?
Do you have access
to a vehicle discount program through your current company?
GMAC Real Estate Investment
and Insurance Services
To succeed in Real
Estate:
You must have
a strategy to secure your future
As independent contractors,
security and retirement issues requires extra planning and effort.
The benefits and value of GMAC Real Estate Investment & Insurance Services
Program spans a wide range of benefits and services including the opportunity
to secure many forms of insurance (health, auto, long-term disability
and term life, among others), family services, wealth management and much
more.
Best of all, special
savings and discounts on these products are available exclusively to GMAC
Real Estate Sales Associates!
Do you have the
Insurance and Investment services available to plan a secure future?
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Call Toll Free 1.800.919.7625
